Terms
Net 30 Days (upon approval of credit) or C.O.D. / Visa / Mastercard. All overseas orders must be fully prepaid before shipping by either Visa or bank wire transfer in U.S. dollars.
Minimum Billing
$50.00 per order
MiniPaks
For broken quantity lots, our MiniPaks are 1/5 the quantity of the standard carton of stock items.*
if you require a custom broken quantity of stock items* the price will be double the list price.
Returns
Product returns will only be accepted back within 30 days of purchase with a Caps'n Plugs Return Goods Authorization (RGA) number. No returns will be accepted on non-stock or special order parts.Outgoing freight is not credited. Returns are subject to a restocking charge of either 15% or $25.00, whichever is more.
Cancellation
Pricing is quoted based on the quantity indicated, and if such order is cancelled short of the quoted quantity any time period, the customer will be liable for cancellation charges. In the event of cancellation involving non-standard materials, colours, and/or tooling, the purchaser assumes all responsibility and may be asked for immediate payment.
Pricing
All pricing subject to change without notice.
Claims
All claims for shortages or defective material must
be made within thirty (30) days from date of invoice.
Parts proving defective will be replaced or credited,
but no claims for labor or damages will be allowed
without our written consent.
Packaging
Caps 'n Plugs reserves the right to change
the quantities in its standard carton consistent
with current packaging and/or shipping practices.
Contract
All contracts are subject to approval by an officer
of Caps 'n Plugs. All contracts are made contingent
upon strikes, fires, accidents, clerical errors or other
causes beyond our control.
Credit
Unpaid invoices amounts shall constitute a lien on
any merchandise ordered by customers but not yet shipped.
Uses
The uses to which our products are put are solely within
the discretion and responsibility of the purchaser and/or user.
Purchaser of standard and custom parts assumes any and all
liability arising out of, or in any way connected with, the
use of such standard or custom parts and hereby agrees to
indemnify Caps 'n Plugs for such liability.
Product Warranty
Our product is guaranteed to be free from defective
material or workmanship for a period of ninety (90) days
from the date of shipment, and this warranty shall be
limited to the replacement of any defective product.
Any part proving to be defective upon inspection at the
factory will be replaced. No allowance, credits or
reimbursements will be made for any returned products
unless authorized by Caps 'n Plugs. All returns must
be accompanied with a Return Goods Authorization (RGA) number.
There are no warranties either expressed or implied which extend beyond the description above, including the implied warranty of merchantability and fitness for a particular purpose
Quantities
Customer orders that have to be manufactured including non-standard colours or materials, custom parts, or vinyl dip mouldings are considered complete with up to ± 10% deviation of the quantity of parts ordered.
Specifications
Standard catalogue items are quoted in accordance with our print. If customer's print deviates from our print in any form, customer's pring will be considered null and void. Custom parts will be furnished in accordance with our print and/or specifications.
Freight Terms
F.O.B. Brampton, Ontario. All rights and titles to merchandise transfer to the buyer upon delivery to the carrier.
Environmental Statement
Many of the resins used in the manufacturing
of our products are thermoplastic materials. As such, our parts can be
re-ground, re-melted and molded or extruded into other products. Our products are heavy-metal free and coloured with only organic pigments.
* check with our Sales Department
